Senior Sales Engineer

Senior Sales Engineer

At CLIENT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology.

We are Guardians of the Connected World. We are looking for exceptional talent to join our team.

CLIENT has been helping the world’s largest organizations solve their most complex digital challenges for more than 40 years.

CLIENT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters, and stay unstoppable for a world that relies on them every second.

Position Summary

We are looking to hire a Senior Sales Engineer – Enterprise Customers to support our sales team in achieving revenue targets through high-quality pre-sales technical support, product demonstrations, and customer presentations focused on communicating value to prospective buyers.

The successful candidate will represent CLIENT Systems as a product solution specialist, identifying customer requirements and recommending the most suitable technical solutions. The role will focus on strategic initiatives and may include engagement with system integrators and channel partners.

Reporting to the Regional Director, the Senior Sales Engineer will work closely with Account Managers and customers throughout the sales cycle, developing technical and business strategies to win enterprise opportunities, establish new relationships, and expand existing accounts.

Key Responsibilities

• Collaborate with Account Managers and the Regional Director to develop business and technical strategies that maximize the likelihood of winning enterprise business.
• Investigate prospective customers’ needs and develop effective strategies to address their business and technical challenges.
• Support sales teams in making tactical decisions throughout the sales process.
• Identify compelling business events and specific customer problems, presenting suitable solutions that demonstrate clear value.
• Provide specialized pre-sales technical support using CLIENT’s best practices and available technical resources.
• Build relationships across customer IT departments to understand existing infrastructure, identify challenges, and uncover potential projects.
• Lead technical activities throughout the sales process and ensure proposed solutions align with customer requirements.
• Support sales teams in achieving financial targets by contributing to opportunity assessment, sales strategy, and accurate forecasting.
• Develop and deliver proof-of-concept (PoC) engagements to demonstrate solution capabilities.
• Manage competitive product evaluations and bake-offs.
• Prepare and deliver onsite and remote technical presentations using platforms such as Webex or MeetingPlace.
• Conduct live and preconfigured product demonstrations to showcase system capabilities, benefits, and value to customers.
• Lead technical whiteboard discussions with customers, resellers, system integrators, and other partners.
• Work regularly with customers to understand how they use CLIENT’s solutions, identify evolving needs, and uncover opportunities for upselling and account growth.

Reporting Structure

The Senior Sales Engineer will report to the Regional Director and work closely with Account Managers and the wider sales team to support enterprise sales opportunities, develop customer relationships, and achieve revenue objectives.

Role Objective

To provide technical expertise throughout the enterprise sales cycle, demonstrate the value of CLIENT’s solutions, help customers identify the right technical solutions for their needs, and contribute directly to business growth and customer success.